Custom Cap

At Brandi, we strive for your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your clothing item, our hassle-free return and refund policy has you covered. Simply initiate the return within 30 days of receiving your order, and we will gladly process a refund or offer an exchange. Items must be unworn, in their original condition, and with all tags attached. For personalized items, we ensure accuracy to your customization details. In the rare case of a defect or error, contact us within 14 days for a swift resolution. Your satisfaction is our priority, and we are committed to making your shopping experience with Brandi seamless and enjoyable.

t Brandi, we understand the excitement of receiving your order promptly. Once you've made your selection, our dedicated team works tirelessly to ensure swift processing and dispatch within 1-2 business days. We offer reliable shipping options to cater to your needs, with estimated delivery times provided at checkout. Please note that personalized items may require additional processing time.

We strive to keep our shipping costs reasonable, and you'll receive a tracking number as soon as your order ships, allowing you to monitor its journey to your doorstep. Brandi proudly offers shipping to a variety of destinations, both domestically and internationally.

For any inquiries or assistance regarding your order's shipping status, our customer support team is ready to help. We appreciate your trust in Brandi, and our commitment is to deliver your carefully crafted items to you in a timely and secure manner, ensuring your satisfaction every step of the way.